Services- Standardized practices. unrivaled results.
Our staff is continually trained on the latest industry trends and products in order to deliver a wide variety of first-class services. Through our wide-reaching capabilities we offer technology solutions entirely tailored to your needs.
Design & Engineering
Coordinating the completion of our smart technology projects requires active project management from our staff to ensure protocols are met, design plans are followed and that any as-built documentation is updated whenever new work orders or changes occur. Since different groups may be working on AV and lighting subsystems separately it’s important to have a dedicated project manager in charge of bringing them all together. Our project managers oversee and communicate with technicians, contractors and subcontractors to ensure they’re following the project design and staying within schedule.
No project is complete without the programming and system configuration needed to create a platform that brings all your technology together. Reliable programming serves as a universal language between your lighting, audio, video, and more. Each one of our programmers brings their technical expertise to create an effortless control experience via touch screens, keypads, remotes and smart devices. Every job we complete in the southern California area is unique so we will tailor your system interfaces to match your project’s capabilities and desired functionality.
Our company prides itself on its commitment to excellence and embraces commissioning services for our commercial projects that ensure the final project matches our initial design plans once construction is complete. We offer commissioning services that will help you earn any needed LEED and ASHRAE certifications. Final audits check that all lighting, automation, sensors and, particularly, AV components are integrated successfully and function as planned. Though commissioning is primarily used for new constructions, there are also retro-commissioning and recommissioning options available when upgrading existing facilities.
Our technicians can actively monitor all your network and IP-connected devices from a remote connection. From a centralized performance dashboard they can immediately gauge the status of all your devices. They will see a real-time update on lighting, climate, and AV components and know immediately if there are issues that need to be resolved. Just as important, they’ll automatically download any new software upgrades or patches. As part of your system monitoring we’ll also conduct regular network performance tests since latency is often a cause for performance issues.
MAINTENANCE & SUPPORT
We offer world-class service for all the projects we complete in San Diego and the southern California area in the form of ongoing maintenance and support to resolve any issues quickly and efficiently. All technology experiences some wear and tear, so we constantly fine-tune your system to ensure it meets all your performance and functionality standards. Whether you’re interested in AV as a Service or remote service support for your commercial automation system, we offer service plans tailored to your project, which include 24/7 remote system management, tech support, priority response time and yearly on-site tech reviews. We’ll also serve as your technology advisor and let you know when we hear of new technology that may enhance your system performance.