AV as a Service | Commercial AV Solutions

Services- Standardized practices. unrivaled results.

Our staff is continually trained on the latest industry trends and products in order to deliver a wide variety of first-class services. Through our wide-reaching capabilities we offer technology solutions entirely tailored to your needs.

Consultation

To create personalized technology solutions for you, we need to know as much as we can about you. All of our projects begin with a thorough needs analysis. After asking a variety of questions to ascertain your needs and performance expectations, we’ll advise you on the products and solutions that make the most sense for your lifestyle or business. We’ll cover your space room-by-room, in many cases doing a physical walk-through, to better understand how you use each room and the ways you could integrate technology for added comfort and efficiency.

Project Specification

Once we’ve undergone that original needs analysis we’ll document it to include your specific budget qualifications and performance expectations. The initial design proposal outlines the subsystems you want to include in your home in an easy-to-follow room by room format. We go in-depth to outline the features and functionality for each room when it comes to lighting, audio, video and networking. For example, we’ll document which rooms should have Wi-Fi coverage and the different shading models you may want to include in each. After presenting the project specification, we’ll integrate any of your feedback before proceeding to the project design.

Design & Engineering

We take the approved project specifications and interpret them with exacting detail to match all of the capabilities and functionality you expect. At this stage we’ll outline hardware model numbers and prices as well as all the labor needed to execute the job. Backed with Computed Aided Design (CAD) technology and project drawings, our engineering team crafts a comprehensive plan for all technicians and trade partners to follow. These include vital information on low-voltage wiring, looping and grouping of lighting loads, engineering schematics, rack elevations and keypad specifications.

Lighting Design

The goal of a professional lighting design is to achieve the right mood in each room of your property. It all starts with that initial needs intake to find out what activities you want to accomplish. Then it’s up to our experts to craft a layered lighting design by selecting the right fixtures and loads. For example, we’ll use ceiling fixtures for overhead lighting, sconces for accent lighting and down lighting in cabinets or tables for specific tasks. We then group your fixtures within dedicated loads for greater control. For example, an “Artwork” load controls all the fixtures geared at showing off the pieces of art in a specific room from one switch or dimmer.

System Documentation

Extensive documentation in the form of CAD designs and project drawings results in a streamlined and transparent construction and installation process that lets us stay within schedule. This documentation serves as a vital tool for our technicians to use to ensure the end result includes all the capabilities and functionalities you wanted. Our project documentation will include all low-voltage wiring requirements, device locations, power specifications, rack elevations and schematic level engineering. We share this documentation with you as well as any property managers, architects or designers involved in the process.

Project Management

Coordinating the completion of our smart technology projects requires active project management from our staff to ensure protocols are met, design plans are followed and that any as-built documentation is updated whenever new work orders or changes occur. Since different groups may be working on AV and lighting subsystems separately it’s important to have a dedicated project manager in charge of bringing them all together. Our project managers oversee and communicate with technicians, contractors and subcontractors to ensure they’re following the project design and staying within schedule.

Programming

No project is complete without the programming and system configuration needed to create a platform that brings all your technology together. Reliable programming serves as a universal language between your lighting, audio, video, and more. Each one of our programmers brings their technical expertise to create an effortless control experience via touch screens, keypads, remotes and smart devices. Every job we complete in the southern California area is unique so we will tailor your system interfaces to match your project’s capabilities and desired functionality.

Commissioning

Our company prides itself on its commitment to excellence and embraces commissioning services for our commercial projects that ensure the final project matches our initial design plans once construction is complete. We offer commissioning services that will help you earn any needed LEED and ASHRAE certifications. Final audits check that all lighting, automation, sensors and, particularly, AV components are integrated successfully and function as planned. Though commissioning is primarily used for new constructions, there are also retro-commissioning and recommissioning options available when upgrading existing facilities.

System Monitoring

Our technicians can actively monitor all your network and IP-connected devices from a remote connection. From a centralized performance dashboard they can immediately gauge the status of all your devices. They will see a real-time update on lighting, climate, and AV components and know immediately if there are issues that need to be resolved. Just as important, they’ll automatically download any new software upgrades or patches. As part of your system monitoring we’ll also conduct regular network performance tests since latency is often a cause for performance issues.

MAINTENANCE & SUPPORT

We offer world-class service for all the projects we complete in San Diego and the southern California area in the form of ongoing maintenance and support to resolve any issues quickly and efficiently. All technology experiences some wear and tear, so we constantly fine-tune your system to ensure it meets all your performance and functionality standards. Whether you’re interested in AV as a Service or remote service support for your commercial automation system, we offer service plans tailored to your project, which include 24/7 remote system management, tech support, priority response time and yearly on-site tech reviews. We’ll also serve as your technology advisor and let you know when we hear of new technology that may enhance your system performance.